A New Era for Mid-Sized Banking Firms

Once upon a time in the quaint town of Wellnessville, there was a thriving healthcare facility named CarePoint Medical Center. CarePoint had a reputation for providing exceptional patient care and was always on the lookout for innovative ways to improve its operations. One day, the hospital's Chief Information Officer (CIO), Dr. Sarah, learned about Microsoft Power Apps and was intrigued by the potential benefits it could bring to the facility.Dr. Sarah researched and found that Microsoft Power Apps could streamline their workflow, automate repetitive tasks, and increase overall efficiency. After presenting her findings to the hospital's board, they approved the acquisition of the software. The journey to implementing Microsoft Power Apps at CarePoint began.The first step was to identify the healthcare facility's needs and which modules of Power Apps would be most beneficial. For this our good doctor reached out to Jeff at Exult Global. Jeff worked with the doctor and After a thorough assessment, Dr. Sarah, Exult, and her team decided to implement the following modules:Patient Registration and Scheduling: This module would allow patients to register and book appointments online, reducing waiting times and enhancing the overall patient experience.Electronic Medical Records (EMR): A module that would digitize and centralize patient records, improving access to critical information for healthcare professionals.Telemedicine: This module would enable doctors to provide remote consultations, extending the hospital's reach and providing care to patients who may have difficulty traveling to the facility.Inventory Management: A module that would track medical supplies and equipment, ensuring the hospital is always adequately stocked and can provide the necessary care to patients.Billing and Insurance Management: This module would simplify the billing process and help manage insurance claims, reducing administrative overhead and errors.With the modules selected, Dr. Sarah and her team began the implementation process. They collaborated with Microsoft Power Apps consultants to create a detailed project plan that included staff training, system integration, and data migration.The team started by rolling out the Patient Registration and Scheduling module. They customized the app to fit CarePoint's specific needs, ensuring seamless integration with the facility's existing systems. Staff received hands-on training and were impressed by the ease of use and convenience the new system offered.Next, they tackled the EMR module. CarePoint's paper-based patient records were scanned and migrated into the system, making it easier for healthcare professionals to access and update patient information. This module proved invaluable, reducing the potential for errors and streamlining patient care.As the Telemedicine module was implemented, doctors began offering virtual consultations to patients who couldn't make it to the facility. This significantly expanded CarePoint's reach and improved patient outcomes, especially for those in rural areas.The Inventory Management module made it easy for CarePoint to track its medical supplies and equipment, minimizing stockouts and ensuring that the facility was always prepared for any situation.Finally, the Billing and Insurance Management module was implemented. The new system simplified the billing process, making it easier for staff to manage insurance claims and reducing the potential for errors.With the full implementation of Microsoft Power Apps, CarePoint Medical Center became a shining example of a modern, efficient healthcare facility. The staff enjoyed the increased efficiency, while patients appreciated the improved experience. Word spread about CarePoint's success, and other facilities soon followed suit, leading to a digital transformation in the healthcare industry, one facility at a time.

Ask any modern businessperson and they will tell you that the best way to increase and maintain a customer base is to show consumers that you can provide value. One obvious way to provide value is by offering a product that is high quality and well worth the money. But the problem lies in getting people to actually try your product. So how do you show people that you can provide value if they haven’t tried your product? The answer is simple…give them free stuff. But how can you give free stuff without losing everything you make in the process? There are tons of ways you can do this. Here are some options to choose from.

In this world of business, networking is so important. Talking to different people in your industry can help you learn valuable tips and get the connections you need to move forward. But when actually faced with the task of networking, many people stumble and fall. They may be socially awkward, say the wrong things at the wrong time or they may have trouble taking advantage of the right opportunities. If you are looking to work your way up the business ladder and need help networking effectively, here are some tips for you.

If you want to close a sale, the first thing you need to do is get an appointment. An appointment will be your opportunity to explain the value of your products or services, and hopefully get a deal. In some ways, getting the appointment can be harder than closing the deal. Often, you will be reaching out to people who you don’t know and who may have never heard of your company before. So why should they give you the time of day? Well, now you have your goal cut out for you. You need to explain to them why they should give you the time of day. Here’s how to do it.

When I ask the Modern Day Sales Rep what they think effective outreach looks like, they often tell me, ‘a concise capabilities deck’. My team has a slightly different approach on this, we tell a story. I know that if I can successfully engage someone in a story, I’ve earned a little bit more of their time to continue the conversation (through sharing a capabilities deck, thought leadership piece, having a one-on-one meeting…).

In this world of business, networking is so important. Talking to different people in your industry can help you learn valuable tips and get the connections you need to move forward. But when actually faced with the task of networking, many people stumble and fall. They may be socially awkward, say the wrong things at the wrong time or they may have trouble taking advantage of the right opportunities. If you are looking to work your way up the business ladder and need help networking effectively, here are some tips for you.

If you manage a team, you know how important communication can be. But even though you may be aware that communication is important, not everyone has the tools to communicate effectively. Others may become so busy taking care of other matters that come up during the day, they may not get the chance to communicate as often as they should. If you are a manager, here are some things to keep in mind to make sure you communicate effectively with your team.

Customer service is such an important part of the business world. CRM (Customer Relationship Management) is a great tool for managing all your company’s relationships and interactions with current and potential customers. It helps businesses stay connected, streamline processes and improve profitability.Because CRM is so essential to business, it is important to find the software that is right for you. Here are some things to keep in mind when finding the best CRM software for your company.

It’s no secret that smart marketing is a key to the success of any business and the strategies you use can be what sets you apart from the competition. These targeted strategies help drive your campaigns and brand messages.

Although there have been many innovations in marketing over the years, cold calling is still a method that can be effective if executed properly.Over the years, people have become attuned to cold calling and often they will hang up as soon as they realize they are taking a sales call. However, there are some who are willing to hear what you have to say, but again, it is often a challenge to keep them on the phone and hold their interest.If you are trying to promote a product and are using cold calling to try and increase sales, here are some tips to keep in mind to make sure your techniques are effective.

Yes, believe it or not, your glorified rolodex probably isn’t as messed up as you think it is. I know that hearing this can be like hearing from your trusted friends that your living room would look much better without the floor-to-ceiling tubs of accessories from your childhood. I used to be that guy, too… Figuratively speaking. But, no more, I assure you.Kidding aside, it’s easy to blame your sales database when it isn’t giving you the data you need to do your job - namely, sell. But, how did you get from the beginning - with a brand new CRM, full of promise - to where you are now, with a beast you know isn’t serving you? To answer that question, we need to start at the beginning of your journey - actually, before you even had that CRM. Now, take a brief sojourn with me…